Frequently Asked Questions
Frequently Asked Questions
Healthcare can come with a lot of questions. We're here to make the answers easier to find. Whether you're new to Evara Health or have been part of our community for years, find quick answers about appointments, insurance, pharmacy, MyChart, services, and more below.
How do I become a new patient at Evara Health?
We'd love to welcome you to Evara Health. New patients can get started by scheduling an appointment online or calling our team for assistance. We'll help you find the right provider, location, and services based on your healthcare needs.
Click here to Become a Patient.
What healthcare services does Evara Health offer?
Evara provides care for nearly every stage of life, including Family Medicine, Pediatrics, Women's Care, Behavioral Health, Dental Care, Pharmacy, Evara Gold for older adults, and a growing range of specialty services. Because many of our services are connected within one health system, your providers can work together to make your care easier to coordinate.
Click here to Explore Our Services.
Do I need health insurance to receive care?
No. Evara Health cares for patients with insurance and those without it. If you're uninsured or concerned about the cost of care, our team can help you explore available options, including our Sliding Fee Discount Program for eligible patients and assistance finding health coverage.
Click here to learn about Paying for Care.
What insurance plans does Evara Health accept?
We accept most major insurance plans, but coverage can vary by plan and service. Because individual insurance products and networks can change, we recommend confirming your specific coverage before receiving care. Our team can help if you're unsure.
Click here to View Insurance Information.
What if I can’t afford my healthcare?
Please don't assume care is out of reach. As a nonprofit Federally Qualified Health Center, Evara offers a Sliding Fee Discount Program for eligible patients based on household size and income. We can also help you explore insurance coverage and other resources that may make healthcare more affordable.
Click here to Explore Financial Assistance.
Can I find out how much my care will cost before my appointment?
If you're uninsured or plan to pay for care yourself, you may request a Good Faith Estimate of the expected cost of your care. This can help you better understand anticipated charges before receiving eligible services.
Click here to Learn About Good Faith Estimates.
Where are Evara Health locations?
Evara Health has locations throughout Pinellas County, making it easier to find care close to home, work, or school. Services vary by location, so use our location finder to see addresses, hours, available services, and other details before your visit.
Click here to Find a Location.
How do I find the right provider?
You can search our provider directory by specialty, service, or location to find a provider who meets your needs. If you're not sure where to start, our team can help connect you with the appropriate care.
Click here to Find a Provider.
What is MyChart, and what can I use it for?
MyChart gives you secure online access to many parts of your healthcare experience. Depending on your care and account, you can use MyChart to view health information, communicate with your care team, review test results, manage appointments, and access information for family members when authorized.
Click here to Visit MyChart.
Can I fill my prescriptions at Evara Health?
Yes, and you don't have to be an Evara patient to use our pharmacy. Evara Pharmacy offers convenient prescription services, competitive pricing, free next-day delivery throughout Pinellas County, and free shipping throughout Florida. For Evara patients, there's another advantage: our pharmacists and clinical teams work together within the same health system to help coordinate your medications and care.
Click here to Explore Evara Pharmacy.
Can Evara Health help me apply for health insurance or other assistance?
Yes. Our team can help eligible individuals and families navigate programs such as Florida KidCare, ACCESS Florida, and the Health Insurance Marketplace. We can also connect patients with community resources and support services when other needs are affecting their health.
Click here to Get Enrollment Assistance.
What should I do if I have an urgent medical need?
If you believe you are experiencing a life-threatening medical emergency, call 911 or go to the nearest emergency department immediately. MyChart messages, website forms, voicemail, and other routine communication methods should not be used for emergencies.
For non-emergency medical concerns, contact your Evara Health care team for guidance on the most appropriate next step.